Refund & Return Policy

At Raftaar Threads customer satisfaction is our top priority. If you are not completely happy with your purchase, we’re here to help.

Returns

• We accept returns within 14 days of receiving your order.

• To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it.

• Proof of purchase (order number or receipt) is required.

Non-Returnable Items

Due to hygiene and safety reasons, we cannot accept returns on:

• Opened or used air fresheners

• Personalized or custom-made items

Refunds

• Once your return is received and inspected, we’ll notify you about the approval or rejection of your refund.

• If approved, your refund will be processed within 5–10 business days to your original payment method.

• Shipping costs are non-refundable.

Exchanges

We only replace items if they arrive defective or damaged.
If you need to exchange it for the same item, please contact us at raftaarthreads@gmail.com with your order number and photos of the issue.

Shipping Returns

To return your product, please contact us first at raftaarthreads@gmail.com for the return address.
Customers are responsible for paying return shipping costs unless the item arrived damaged or incorrect.